Last updated: March 2026
Part 1: Privacy Policy
1. Data Controller
In compliance with the GDPR (EU) 2016/679 and Spanish Law 3/2018 (LOPDGDD), we inform you that your data will be processed by:
- Owner: [NOMBRE_FISCAL_DE_LA_EMPRESA] (hereinafter, Mamio Verde)
- VAT ID / NIF: [TU_NIF_O_CIF]
- Address: Calle Aceviño, 2, 38400 Puerto de la Cruz, Santa Cruz de Tenerife, Spain.
- Email: info@mamioverde.com
2. Purpose and Legal Basis for Processing
We process the information provided for the following purposes:
- Booking management: To process excursion bookings (Legal basis: Execution of a contract).
- Payments and billing: To process payments securely (Legal basis: Execution of a contract and legal obligation).
- Customer service: To respond to queries (Legal basis: Consent).
3. Data Disclosure
Your data will not be transferred to third parties, except under legal obligation. However, to provide our services, we share data with strictly necessary GDPR-compliant providers, such as our booking system (Turitop), payment gateways (Stripe), and web hosting.
4. User Rights
You can exercise your rights of Access, Rectification, Deletion, Limitation, Opposition, and Portability by sending an email to info@mamioverde.com.
Part 2: Cookies Policy
5. What are Cookies?
A cookie is a small text file downloaded to your device when accessing certain web pages, allowing the storage of browsing habits and ensuring the website’s technical functioning.
6. Detailed Cookies We Use
Below we detail the specific cookies we use, grouped by purpose:
1. Technical and Functional (Strictly Necessary)
Essential for the website, booking system, and languages to work. They cannot be disabled.
| Name | Expiration | Function |
|---|---|---|
| pll_language | 1 year | Remembers the chosen language (Polylang). |
| cookie_notice_accepted | 1 month | Saves the cookie acceptance preference. |
| mamio_recently_viewed | Session | Displays recently viewed experiences. |
| __stripe_mid / __stripe_sid | 1 year / 30 min | Payment gateway security (Stripe). |
| turitop_session | Session | Maintains active booking data (Turitop). |
2. Security and Analytics
Used to protect the web from spam and analyze traffic anonymously.
| Name | Expiration | Function |
|---|---|---|
| _grecaptcha | 6 months | Protects forms against bots (Google reCAPTCHA). |
| _ga / _ga_[ID] | 2 years | Anonymous visitor statistics (Google Analytics 4). |
7. Managing and Disabling Cookies
You can configure your browser to allow, block, or delete cookies. Note that if you disable technical cookies, the booking system will not work correctly.